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ITC is building digital into its development work: turbo-charging its reach and effectiveness and scaling the impact of its interventions with digital technologies.
Cross-border e-commerce has opened up a new way to connect producers and merchants directly to customers around the world. Global e-commerce sales grew 13% in 2017, hitting an estimated $29 trillion, according to the latest numbers released by UNCTAD. While business-to-business (B2B) e-commerce continued to dominate – accounting for 88% of all online sales - business-to-consumer (B2C) e-commerce sales saw the most growth, increasing by 22% to reach $3.9 trillion in 2017.
With action, e-commerce can become a force for sustainable development. Having worked with SMEs for 50 years, ITC is familiar with the unique needs of SMEs, including women-owned enterprises, and has vast experience in improving their international competitiveness and connecting them with markets. In the past few years, ITC has developed extensive expertise with proven results in assisting SMEs enter the field of e-commerce.
E-commerce Connect
The E-commerce Connect initiative actively supports SMEs on their digital journey through its training programme, research and facilitation of innovative solutions, collaborative structures, partnerships and digital tools and technologies.
E-Strategies
e-Strategies?build on ITC’s extensive analytical work on e-commerce by augmenting traditional sector strategies with a an e-commerce survey which allows stakeholders to assess the sector’s readiness for e-commerce.
E-learning
Publications